Siga as nossas redes sociais

Perguntas Frequentes

Perguntas Frequentes - Financeiro

1 - Qual a forma de pagamento?

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2 - Minha fatura está em atraso, como posso retirar a segunda via do boleto?

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3 - Paguei minha fatura em atraso, quando meu serviço será reestabelecido?

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Qual a vantagem de pagar em dia a sua mensalidade?

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Perguntas Frequentes - Suporte Técnico

1 - Como a Fibra Óptica possibilita uma velocidade de internet melhor?

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2 - Como é feita a instalação da Netbox Fibra?

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3 - Preciso comprar algum equipamento para contratar a Fibra Óptica?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

4 - Minha internet não atinge a velocidade contratada em certos momentos, o que fazer?

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5 - Qual a maneira correta de medir a banda contratada?

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6 - Por que não posso medir a banda contratada pelo Wi-fi?

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7 - Cabo x Wi-fi: Qual oferece a melhor conexão?

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8 - Meu equipamento é compatível com a internet que contratei?

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9 - Estou sem internet, o que fazer?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

10 - Minha internet está lenta, o que fazer?

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11 - Como melhorar o sinal do Wi-fi?

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12 - Minha TV Box/ IPTV está travando, será problema na conexão de internet?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

13 - Não consigo acessar sites específicos. Como posso resolver?

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14 - Qual a diferença entre as redes 2, 4G e 5G?

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Tire suas dúvidas com a Netbox

A internet que tem os
melhores conteúdos

A Netbox Internet tem serviços especiais com conteúdos para toda a família! Assinante Netbox Internet tem acesso ao Paramount +, Estádio TNT Sports, Deezer Premium e muito mais!

Tire suas dúvidas com a Netbox

A internet que tem os
melhores conteúdos

A Netbox Internet tem serviços especiais com conteúdos para toda a família! Assinante Netbox Internet tem acesso ao Paramount +, Estádio TNT Sports, Deezer Premium e muito mais!

CENTRAL DO ASSINANTE

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SE PREFERIR, LIGUE

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